How we handle your information
Who we are
FoundrySAS is a trading name of Hlomuka Ngidi, based in KwaZulu-Natal, South Africa. Hlomuka is the responsible party and Information Officer for the information described here.
WhatsApp or call 067 852 9394. We will respond to privacy requests within a reasonable time.
What we collect
- What you give us: your first name, your agency's name, and your WhatsApp number or email address, when you request the AI Starter Kit or message us.
- Your consent: a record that you ticked the consent box and when.
- Basic technical data: like most websites, our hosting provider may log technical information such as IP address and browser type to keep the site running securely.
We do not ask for ID numbers, bank details, or anything else we do not need.
Why we collect it
- To give you the starter kit you asked for.
- To follow up with you about helping your team adopt AI, and to answer your questions.
- To keep a simple record of who we have spoken to, so we do not contact people who have asked us to stop.
We rely on your consent. You can withdraw it at any time.
Who we share it with
We do not sell your information. We use trusted tools to run the site and manage enquiries, for example website hosting, a spreadsheet or CRM, and messaging or automation tools. These providers process information on our behalf, and some may store it on servers outside South Africa. We only use providers that offer a reasonable level of protection for your information.
How long we keep it
We keep your details while we are in conversation and for up to 24 months after our last contact, unless you ask us to delete them sooner.
Your rights
You may ask us to:
- tell you what information we hold about you;
- correct it, or delete it;
- stop contacting you, or stop using your information for marketing;
- withdraw your consent.
Message us on the number above and we will deal with it.
Cookies
This site does not currently use tracking or advertising cookies. If that changes, we will update this notice.
Complaints
If you think we have handled your information wrongly and we have not resolved it, you may complain to the Information Regulator (South Africa): inforegulator.org.za, POPIAComplaints@inforegulator.org.za.
Changes
We may update this notice. The date at the top shows when it last changed.